Overview ↗
yesEditorial Notes
This is the best starting point for understanding what AI can actually do in production today. Anthropic organizes their use cases into clear categories — customer support, content generation, data extraction, code assistance, and more — each with an assessment of complexity and business value. For product leaders evaluating where to apply AI first, this taxonomy helps you prioritize: start with well-understood use cases (like summarization or classification) before attempting more complex ones (like autonomous agents). The use case guides that follow this overview page each include architecture patterns and success criteria, giving you the vocabulary to discuss implementation feasibility with your engineering team.
Original Documentation
Claude is designed to excel in a variety of tasks. Explore these in-depth production guides to learn how to build common use cases with Claude.
Best practices for using Claude to classify and route customer support tickets at scale. Build intelligent, context-aware chatbots with Claude to enhance customer support interactions. Techniques and best practices for using Claude to perform content filtering and general content moderation. Summarize legal documents using Claude to extract key information and expedite research.